SERVICES & SUPPORT

Count on Verathon for Support
Before and After the Sale

Every healthcare facility is different. That’s why we offer a device that’s easy to maintain. A choice in service plans that are specific to your needs. And a number of ways to help you keep your costs low over the life of your BladderScan device. Whatever you need, our experienced, regionally based customer service and full-line technical support teams are ready to help. On-site or over the phone, we help you proactively manage the lifecycle of your fleet, optimize your uptime, and help you focus on what matters most — your patients.

Comprehensive Factory Warranty

We know accidents happen. That’s why our comprehensive factory warranty and service plans cover all damage and failures associated with the probe and console. One call does it all.

A-La-Carte Service & Support to Manage your Fleet

  • 1ASSESSING YOUR NEEDS

    You recognize the importance of reducing infection — as well as the need to keep costs low and patient satisfaction high. We work with you from the beginning, to identify the ideal equipment and services for your facility.

  • 2CUSTOMIZING YOUR PLANS

    Every healthcare facility is unique, with its own specific needs and goals. That’s why we work with you directly to develop a plan that meets those needs, now and into the future.

  • 3SUPPORTING YOUR PRODUCT LIFECYCLE

    Keep your device usage high while keeping costs and disruption low with proactive lifecycle support. We partner with you every step of the way, establishing key milestones and technology upgrades that help you develop a roadmap to peak efficiency.

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  • Service Partner Programs

    Get the hands-on training and tools necessary to perform repairs at your own facility. A Service Partner Program membership ensures your staff is equipped to keep your BladderScan instruments performing at the highest standards, on your timeframe.