Service & Support
Product Documentation

It takes more than a great device to improve patient care. You also need the know-how that enables you to fully integrate the device into your practice.
View the BladderScan Service and Support page

Learn about compatible reprocessing supplies and methods for GlideScope and GlideRite products.
View the GlideScope Reprocessing page

Find explanations for symbols that appear in labels, packaging or manuals.
View the Symbol Glossary page
Global Technical Support
Region
USA, Global Headquarters
Verathon Inc.
20001 North Creek Parkway
Bothell, WA 98011
United StatesAustralia & Pacific Islands
Verathon Medical (Australia) Pty Limited
Unit 9, 39 Herbert Street
St Leonards NSW 2065
Australia-
Sales:
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SalesANZ@verathon.com
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Support:
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serviceanz@verathon.com
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Postal Address:
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PO Box 147 St Leonards
NSW 2065 Australia
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Canada
Canadian Hospital Specialties Ltd.
2810 Coventry Road
Oakville ON L6H 6R1
Canada-
Sales:
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chs@chsltd.com
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Support:
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service@chsltd.com
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China
Verathon Medical China Sales
C/O Shanghai Roper Industries Trading Co., Ltd.
Room 601, 567 Langao Road, Central Towers
Shanghai, 200333
China-
Tel:
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+86.21.33773550
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Sales:
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China@verathon.com
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Europe
Verathon Medical Europe B.V.
Willem Fenengastraat 13
1096BL Amsterdam
The Netherlands-
Tel:
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+31.20.21.03.091
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Fax:
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+31.20.21.03.092
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Sales:
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SalesEU@verathon.com
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Support:
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CustomerCareEU@verathon.com
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France
Verathon Medical France S.a.r.l.
Espace Europeen de l’Entreprise
16 avenue de l’Europe
67300 Schiltigheim
France-
Tel:
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+33 (0)3 68 78 00 79
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Fax:
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+33 (0)1 53 01 07 84
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Support:
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CustomerCareFR@verathon.com
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Germany
Verathon Medical
Kaiserswerther Str. 115
40880 Ratingen
Germany-
Tel:
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+31.20.21.03.091
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Fax:
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+31.20.21.03.092
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Support:
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CustomerCareDE@verathon.com
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Hong Kong
Verathon Medical (H.K.) Ltd.
Suite 811, East Wing, Tsim Sha Tsui Centre
66 Mody Road
Tsim Sha Tsui East
Hong Kong-
Tel:
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+852 2268-6828
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Fax:
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+852 2268-6827
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Sales:
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SalesHK@verathon.com
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Support:
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asia.techservice@verathon.com
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Italy
Verathon Medical (Italy)
P.le De Agostini, 3
20146 Milano
Italia-
Tel:
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+39.028.905.9230
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Fax:
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+39.028.905.8758
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Support:
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CustomerCareIT@verathon.com
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Japan
Verathon Medical Japan K.K.
c/o Nippon Roper K.K., Sakurai Building 2F
2-8-19 Fukagawa, Koto-ku,
Tokyo
135-0033
Japan-
Tel:
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+81.03.5639.2731
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Fax:
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+81.03.5639.2791
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Sales
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VerathonJP@verathon.com
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Latin America & Caribbean
Verathon Medical Global Sales Department
20001 North Creek Parkway
Bothell, WA 98011
United States-
Fax:
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+1.425.883.2896
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Sales:
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LatinAm@verathon.com
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Middle East
Verathon MEA
Al Quds Street, Dubai Airport Free Zone
Building 4E, Entrance A, Office No. 726
Dubai
United Arab Emirates-
Tel:
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+971 4 204 5757
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Fax:
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+971 4 204 5798
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Sales:
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mea@verathon.com
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Support:
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mea.service@verathon.com
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Southeast Asia
Verathon Medical SEA Sales
c/o Roper Southeast Asia LLC (Singapore Branch Office)
10 Eunos Road 8 Singapore Post Centre #12-06
Singapore
408600-
Tel:
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+65.6408.6200
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Fax:
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+65.6293.3307
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Sales:
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salesSEA@verathon.com
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United Kingdom
Verathon Medical United Kingdom Ltd. (Non Shipping Address)
Rutland House, 148 Edmund Street
Birmingham
B3 2JR
United Kingdom-
Tel:
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+44 (0)20 8080 6556
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Fax:
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+44 (0)1844 299218
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Sales:
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SalesUK@verathon.co.uk
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Support:
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CustomerCareUK@verathon.co.uk
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